Account deletion¶
You schedule deletion from Profile management → section Delete Account.
What you see before you confirm¶
The section explains:
Deletion is scheduled about 30 days after you confirm.
On a Stripe-billed Enterprise organization, the subscription is set to cancel at the end of the current billing period, and deletion is scheduled for about 30 days after that date.
After the scheduled date, Arena anonymizes the account and later purges remaining data (the full purge window can take additional weeks).
Click Request account deletion. In the modal Delete your account, read the note that you can cancel from this page until the deletion date. Type DELETE in the confirmation field, then Confirm deletion (button shows Scheduling… while processing).
Arena does not remove your account the moment you click confirm. You get email and in-app notification with the scheduled date.
While deletion is pending¶
The Delete Account subtitle changes to Deletion scheduled for with the date and time.
Cancel deletion request clears the schedule. You receive confirmation by email and in-app. Cancelling does not turn a Stripe subscription back on if it was already set to cancel.
Password and profile fields¶
Email, name, and password are changed in the account portal linked by Update profile information on Profile management, not in Arena’s inline editor.